In South Africa, access to online banking services is always growing, and therefore the needs to protect consumers against the prevalence of online banking fraud is a reality. Head of innovation at FNB, Yolande Steyn has advised consumers to be more vigilant and has requested that they familiarise themselves with the different types of online scams in South Africa. Listed below are Steyn’s latest 2017 online banking scams in South Africa that we should all be aware of.
With this scam, you will receive an email that will look like it came from one of your suppliers asking you to update your banking details. You must be aware of this even if it is on the supplier’s letterhead. You should contact your supplier on the number that you already have from them and not the one on the fraudulent letter.
This scam is common whereby you receive an SMS that informs you of a flight purchase debited to your account. Scams will request you to select a link in the SMS to revise the transaction. When you click on the link, you get redirected to a fake banking website. You are then redirected to an “update and confirm details” screen that steam your information once you have entered it.
These scams in South Africa are very prominent. Fraudsters pretend to represent a bank like FNB or RB Jacobs on social media channels like Facebook, WhatsApp, Twitter, Linkedin and other social media platforms. Keep in mind a bank will never ask for your credit or cheque card, account number, online banking login details or password or One Time Pin (OTP) on social media platforms.
With this scam you will receive an email that requests you to open a copy of your payment notification. Scammers will prompt you to login via the email attachment. When you open the attachment in the email, you get redirected to a fake banking website. In an attempt to steal your banking details you will be requested to login.
This scam is phishing, but instead of being lured to a fake website via email, you receive a call or SMS, where the individual pretends to be from the bank or other companies and gets you to disclose personal info like your ID number, address, account number, username, login details, password and even PIN.